Fortunica Casino Cookie Policy

At Fortunica Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them when you visit fortunica.bet, what choices you have regarding their use, and how they help us deliver a better, more personalised experience. By continuing to use our platform — whether you access it via desktop, the Fortunica Casino app, or mobile browser — you consent to our use of cookies as described below.

1. What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. They are widely used by online platforms, including online casinos, to make sites work more efficiently, remember your preferences, and provide analytical data to site operators. Here at FortуnicaCasino, we use cookies to ensure our platform functions correctly and to continually improve the experience we offer to every player.

Cookies may be set by us directly (first-party cookies) or by third-party service providers acting on our behalf (third-party cookies). They can be either session cookies — which expire when you close your browser — or persistent cookies, which remain on your device for a set period or until you delete them.

2. How We Use Cookies

At Fortunica, we use cookies for a variety of purposes, all aimed at improving your experience and ensuring the platform operates securely. Below is an outline of the main categories of cookies we deploy:

2.1 Strictly Necessary Cookies

These cookies are essential for you to navigate our site and use its features, including accessing your account via the Fortunica Casino login page. Without these cookies, services such as account authentication, session management, and secure payment processing cannot function. We do not require your consent for these cookies as they are technically necessary for the operation of our platform.

• Maintaining your login session so you stay securely logged in during your visit
• Enabling the Fortunica Casino app login and online login functionality to work correctly
• Remembering items you have added to your account preferences
• Ensuring secure processing when you make deposits or request a withdrawal
• Supporting fraud prevention and account verification processes

2.2 Performance and Analytics Cookies

We use performance cookies to collect information about how visitors use our Fortunica online casino platform. This data helps us understand which pages are most popular, how users navigate between sections, and where any technical issues may arise. All information collected is aggregated and anonymised — we do not use it to identify you personally.

• Tracking page load times and identifying technical errors
• Analysing which game categories and promotional pages receive the most traffic
• Understanding how players interact with bonus and promo code pages
• Measuring the effectiveness of our welcome offers and Fortunica bonus campaigns

2.3 Functionality Cookies

Our FortуnicaCasino platform uses functionality cookies to remember choices you make and provide enhanced, more personalised features. These cookies allow us to tailor our services to you specifically and improve usability across both desktop and mobile environments.

• Remembering your language and currency preferences (EUR, USD, and supported crypto)
• Storing your preferred game categories or recently played titles
• Recognising whether you have previously logged in via Fortunica Casino login Australia or any other regional access point
• Personalising promotional content such as free spins offers and reload bonuses

2.4 Targeting and Marketing Cookies

At Fortunica Casino, we and our trusted third-party partners use targeting cookies to deliver advertisements and promotional content that is relevant to your interests. These cookies track your browsing activity across our site and may be used in conjunction with external advertising networks. This helps us present you with relevant offers — such as the Fortunica bonus, promo codes, and seasonal promotions — rather than generic advertising.

• Delivering personalised promotional offers based on your on-site behaviour
• Limiting the frequency with which you see the same advertisement or offer
• Measuring the effectiveness of our marketing campaigns and affiliate partnerships
• Enabling remarketing features through third-party advertising platforms

3. Third-Party Cookies

Our Fortunica online casino platform integrates with a number of trusted third-party services that may place their own cookies on your device. These include analytics providers, payment processors (including Emperis Limited, our payment processing partner registered in Cyprus), and game software providers such as Pragmatic Play, Yggdrasil, and Spribe, among many others. We do not control these third-party cookies and recommend that you review the privacy and cookie policies of those providers directly.

Third-party services we engage with may include, but are not limited to:

• Web analytics platforms to monitor site performance
• Advertising networks for targeted promotional delivery
• Live chat and customer support tools available 24/7 at our support team
• Payment gateway providers processing your deposits and withdrawals
• Game content providers delivering our 5,000+ game library

4. Cookies and Responsible Gaming

At FortуnicaCasino, we also use certain cookies in connection with our responsible gaming tools. These help us track session durations, monitor interaction patterns that may indicate problematic gambling behaviour, and ensure that players who have opted into self-exclusion or deposit limits are recognised correctly across our platform. These cookies support our obligations under the Tobique Gaming Commission licence (licence no. 0000033), issued under the TGC Gaming Act 2023.

5. Managing Your Cookie Preferences

We respect your right to control how your data is used. At Fortunica, we provide the following options for managing cookies:

5.1 Cookie Consent Banner

When you first visit our site, you will be presented with a cookie consent notice. You can accept all cookies, or customise your preferences by category. Strictly necessary cookies cannot be disabled, as they are required for the site to function.

5.2 Browser Settings

You may also manage or delete cookies directly through your browser settings. Please note that disabling certain cookies may affect your ability to use some features of our platform, including the Fortunica Casino online login, accessing your account, or using certain payment methods. Refer to your browser's help section for guidance on managing cookies.

5.3 Opt-Out Tools

For third-party advertising and analytics cookies, you may opt out using industry tools such as the Network Advertising Initiative opt-out page or Your Online Choices (for EU users). These tools allow you to manage preferences across multiple networks simultaneously.

6. Data Retention

Our FortуnicaCasino cookies are retained for varying periods depending on their type and purpose. Session cookies are deleted automatically when you close your browser. Persistent cookies may remain on your device for periods ranging from 30 days to 24 months. You can delete any stored cookies at any time through your browser settings.

7. Legal Basis for Cookie Use

We operate under the legal entity Terra Force LLC, incorporated in Costa Rica (corporate ID 3-102-904588), and are licensed by the Tobique Gaming Commission. Our use of cookies is based on:

• Consent — for non-essential cookies (analytics, marketing, functionality), where you provide your agreement via our cookie consent mechanism
• Legitimate interests — for strictly necessary cookies required to deliver the service you have requested

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our operational practices. When we make material changes, we will notify you via a notice on our website or through your registered account. We encourage you to review this policy periodically. Continued use of our Fortunica Casino platform after any update constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about our use of cookies or wish to exercise any of your rights in relation to data collected through cookies, please contact us:

• Email: privacy@fortunica.bet
• Support: support@fortunica.bet
• Live Chat: Available 24/7 directly on our website at fortunica.bet

At Fortunica Casino, your privacy and trust are of paramount importance to us. We are committed to handling your data responsibly and transparently in accordance with all applicable laws and our licensing obligations.