Fortunica Casino Terms and Conditions

Welcome to Fortunica Casino. These Terms and Conditions govern your access to and use of our website located at fortunica.bet, as well as all services, games, promotions, and features we offer. By creating an account, logging in via the fortunica casino login page, or otherwise using our platform, you agree to be fully bound by these Terms. Please read them carefully before proceeding. If you do not accept these Terms in full, you must not use our services.

1. About Us

At Fortunica, we are operated by Terra Force LLC, a company incorporated in Costa Rica (corporate ID 3-102-904588, incorporated 07 May 2024), with a registered office at Los Yoses, San Pedro, Montes de Oca, San Jose, Costa Rica (LY Center). Payment processing services are provided by Emperis Limited, registered in Cyprus (registration number HE 473714). We are licensed and regulated by the Tobique Gaming Commission (TGC) under licence number 0000033, granted on 01 November 2024 pursuant to the TGC Gaming Act 2023. You may reach our support team at support@fortunica.bet or via our 24/7 live chat.

2. Eligibility and Account Registration

Our fortunica online casino services are available only to individuals who meet all of the following requirements:

• You must be at least 18 years of age, or the minimum legal age required by the laws of your jurisdiction, whichever is higher.
• You must not be a resident of, or accessing our services from, any restricted jurisdiction listed in Section 4 of these Terms.
• You must not have previously had an account closed or suspended by us for violations of our Terms.
• You must register only one account. Duplicate accounts are strictly prohibited.
• All information you provide during registration must be accurate, complete, and up to date.

To complete the fortunica login process and access your account, you must provide valid credentials as set during registration. We reserve the right to verify your identity at any time and to request supporting documentation. Failure to complete verification may result in suspended access, including to withdrawals and bonuses.

3. Restricted Jurisdictions

At Fortunica Casino, we do not accept players from the following countries or territories. Access to our platform is strictly prohibited for residents of:

• Afghanistan, Canada (New Brunswick and Ontario), China, Cuba, Central African Republic
• Democratic Republic of Congo, Haiti, India, Iran, Iraq, Israel
• Libya, Myanmar, North Korea, Russia, Somalia, South Sudan
• Syria, United Kingdom, United States of America, Yemen, Venezuela

If you access our services from a restricted jurisdiction, you do so in violation of these Terms and any local laws that may apply. We accept no liability in such circumstances and reserve the right to void any winnings and close your account immediately.

4. Bonuses and Promotions

Our Fortunica bonus offerings are designed to reward both new and returning players. Our Casino Welcome Bonus Pack gives new members up to EUR 3,000 plus 250 Free Spins across the first three qualifying deposits. The fortunica no deposit bonus and related fortunica no deposit bonus codes, where available, are subject to specific terms published on our promotions page. Below is a summary of our key welcome offer terms:

• 1st Deposit: Minimum EUR 10 — 100% match up to EUR 1,000 + 50 Free Spins; or from EUR 30 — 120% match up to EUR 1,000 + 100 Free Spins (Fishing Mania option).
• 2nd Deposit: Minimum EUR 10 — 110% match up to EUR 1,000 + 50 Free Spins.
• 3rd Deposit: Minimum EUR 10 — 80% match up to EUR 1,000 + 100 Free Spins.
• Cash bonus wagering requirement: x40. Free Spins wagering requirement: x30.
• Maximum bonus bet: EUR 5 per spin. Free Spin bet value: EUR 0.20.
• Maximum bonus conversion: 5x the deposit amount.
• Each bonus step remains active for 72 hours; wagering must be completed within 5 days.

Any fortunica casino promo code or fortunica casino promo code no deposit free spins must be entered correctly at the time of deposit. Codes cannot be applied retroactively. We reserve the right to modify, suspend, or cancel any promotion at our sole discretion. Bonus abuse, including the use of multiple accounts or manipulation of wagering requirements, will result in forfeiture of bonuses and potential account closure.

5. Deposits and Withdrawals

5.1 Deposits

At Fortunica, we support 20+ payment methods including Visa, Mastercard, Apple Pay, Google Pay, eWallets, prepaid vouchers, bank transfers, and cryptocurrencies (Bitcoin, Ethereum, USDT). Our accepted account currencies are EUR and USD. The minimum deposit to qualify for the welcome bonus is EUR 10. The maximum single transaction limit is EUR/USD 9,000.

5.2 Withdrawals

Our Fortunica Casino withdrawal policy applies tiered processing times based on the amount requested:

• Up to EUR/USD 300: processed the next business day (excluding weekends and public holidays).
• EUR/USD 300 to 2,000: processed within 5 business days.
• EUR/USD 2,000 to 20,000: processed within 14 business days.
• EUR/USD 20,000 and above: processed within 30 business days.

Withdrawals are subject to a pending period of up to 72 hours. The maximum single-bet winning payout is EUR/USD 50,000. If your total withdrawal exceeds 20 times your cumulative deposits, payouts will be capped at EUR/USD 5,000 per calendar month. All withdrawals must be made to payment instruments registered in your own name. We do not process payments to third parties under any circumstances.

6. Games and Software

Our Fortunica online casino library features 5,000+ games from leading providers including Pragmatic Play, BGaming, Yggdrasil, Betsoft, PG Soft, Evoplay, Spribe, Wazdan, and many more. We offer slots, table games (blackjack, roulette, baccarat, poker), live dealer games powered by Pragmatic Play Live, Vivo Gaming, SA Gaming, and others, as well as instant games such as crash, mines, plinko, bingo, and scratch cards. We also operate a sportsbook with a dedicated sports betting welcome offer of up to EUR 1,000.

We strive to ensure all games operate fairly and in accordance with their published return-to-player (RTP) values. However, we do not guarantee any specific outcomes or winnings. All game results are determined by certified random number generators (RNGs).

7. Fortunica VIP Club

At Fortunica Casino, we reward loyalty through our VIP Club program, which features 70 levels across 7 status tiers, from Fighter to Immortal, with over 120 perks available. Players earn 1 loyalty point for every EUR 10 wagered on eligible games. Points earned through live casino games, Spribe titles, roulette, Aviatrix, crash games, and certain other game categories may be excluded from point accrual. Level-up bonuses carry a x40 wagering requirement. Full VIP terms are available on our dedicated VIP page.

8. Responsible Gambling

We at Fortunica are committed to promoting responsible gambling. We provide tools including deposit limits, session limits, loss limits, self-exclusion, and reality checks. If you believe you may have a gambling problem, we strongly encourage you to use our self-exclusion feature or contact our support team at support@fortunica.bet. We cooperate with recognised responsible gambling organisations and adhere to all applicable regulatory requirements in this area.

9. Intellectual Property

All content on the Fortunica casino app, website, and associated platforms — including logos, trademarks, graphics, text, software, and game content — is owned by or licensed to us. You may not reproduce, distribute, modify, or create derivative works from any of our materials without our prior written consent.

10. Limitation of Liability

Our Fortunica Casino services are provided on an "as is" basis. To the maximum extent permitted by applicable law, we exclude all warranties, representations, or conditions of any kind. We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, including loss of profits, data, or goodwill. Our total aggregate liability to you in any calendar month shall not exceed the total funds held in your player account at the time of the relevant claim.

11. Amendments to These Terms

We reserve the right to amend these Terms at any time. When we make material changes, we will notify you via email or a prominent notice on our website. Your continued use of the fortunica.bet platform following any such notification constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of any updates.

12. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws applicable under our licence issued by the Tobique Gaming Commission. For complaints and disputes, please contact us first at complaints@fortunica.bet. We aim to resolve all disputes promptly and fairly. If a matter cannot be resolved through our internal process, it may be referred to the relevant dispute resolution body as specified by our regulator.

13. Contact Us

At Fortunica, we are available 24/7, 365 days a year to assist you. You may reach our support team through the following channels:

• Live Chat: Available directly on fortunica.bet — 24/7
• Support Email: support@fortunica.bet
• Complaints Email: complaints@fortunica.bet
• Privacy Enquiries: privacy@fortunica.bet

These Terms and Conditions were last reviewed and are maintained by Terra Force LLC on behalf of our Fortunica Casino platform. By continuing to access our services, you confirm your full understanding and acceptance of all provisions set out in this document.